Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 50929 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 25586 Views
  • 19 replies
  • 2 kudos

No signal

Just bought a 02 pay as you go sim It's showing that I've got signal on my phone but when I try and make a call it doesn't connect or ring It worked once but that's it Can somebody help me please

Jamie29 by Level 1: Joiner
  • 361 Views
  • 2 replies
  • 0 kudos

O2 won’t port the number I want to keep

On 29/4/24 I joined o2 from Tesco on pay as you go. I filled out the form to transfer my number from Tesco to o2 and it said will be transferred the next day. On 30/4/24 I rang o2 to find out what’s going on to be told that someone filled the form ou...

Resolved! Moving to spain

If i move to spain can i change to pay as you go

Rhona by Level 1: Joiner
  • 362 Views
  • 2 replies
  • 0 kudos

Lost top up

Ive topped up my partners mobile via the telephone using my card details. He hasnt recieved it but it is showing as taken from my bank.Ive spent an hour and 30mins waiting to speak to someone. Can anyone help

Lorraine1 by Level 1: Joiner
  • 316 Views
  • 2 replies
  • 0 kudos

O2 cannot migrate my number

Hi Everyone, We recently closed a company account of 23 years and opened a private account with O2. The temporary numbers were received and we asked for the 3 numbers on the company account to be migrated over for ease of use and to be used for any o...

CBA65 by Level 1: Joiner
  • 315 Views
  • 2 replies
  • 0 kudos

Resolved! Keeping the lost SIM card number

Hi I would like to order a new pay as you go SIM card while keeping my old pay as you go number. Will this be possible? Thanks.

Resolved! Switch from Big Bundle to Rolling Plan

Accidentally posted in the Pay Monthly section and can't delete the post.Has anyone had a problem switching from a Big Bundle to a Rolling Plan? I have been trying since last night but it just keeps saying they can't accept my payment details and if ...

Blondie88 by Level 1: Joiner
  • 651 Views
  • 2 replies
  • 0 kudos

Top up

What’s the top up used for? I have balance in my top up and it can do nothing.

yinshiya by Level 1: Joiner
  • 322 Views
  • 2 replies
  • 0 kudos

Having unlimited PAYG minutes, but says top-up for a UK call

I have the below plan activated:—-Your Tariff£10 data Big Bundle8GB of data, unlimited minutes and unlimited texts for £10 a month. Includes data rollover of up to 8GB a month.—-When calling to a UK mobile, it says I need to top-up. So, were are the ...

I-Man by Level 1: Joiner
  • 395 Views
  • 2 replies
  • 0 kudos