Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I just topped up thinking my rolling plan would automatically renew and it hasn’t. Which took £20. So I’ve had to top up again. I would like my £20 refund as i feel tricked into topping up.
Hi all, just wondering what you thought was best options as my daughter is travelling around China for 2 weeks and wanted to use her mobile phone in China and back to UK. What are believed to be best options with O2 or another provider and she is tal...
CN I use my included data in Spain? I am on a £10 rolling contract
Hi,I am expecting a phone call to be made through my UK number. The call might last up to 60 minutes. I have 3 questions, please:-1. As far as O2 is concerned, to ensure that my mobile rings when the call is received, I must have enough credit. Is th...
I needed to restart my tariff, I’ve topped up £10 , now it’s asking me to update my bank card which will debit a further £10. Is there anyway my top up balance can be used to restart my tariff. I don’t need to spend £20
I’m returning to the UK after some time in Australia and I’m trying to order a new pay as you go sim. My old UK number is deactivated and I can’t access it, but o2 won’t let me order a sim without a UK number.How do I order a sim?
How to cancel my boltons
Hi Just purchased a data sim on pay as you go, checked and it works in phone, but I cannot get it to work in the TP Link M7000 mobile wifi unit that I need it for. My contract mobile sim works in the M7000, so I know mobile Wi-Fi unit works. Any solu...
I have bought a newer phone and the sim card i have is too large for the phone. can i order a newer smaller sim card but keep my current number
Hi I can’t logging my account want to send text but my phone got lost in the sea
