Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

No service in Spain

Hello! I am unable to use my phone in Spain as it says no service. Please can you help. Thanks!

Addition charge on my Pay as You Go

Hi, I've just checked my bank statement and found you have made an extra charge of £12.00 on the 6th Sept in addition to my current pay as you go charges of £10.47 and £7.65 for my existing sim cards , can you explain why the extracharge of £12.00 ?T...

Pay and go

How do I set up a pay as you go SIM.I don't want big bundle deals or rolling contract just a simple pay as you go

how do i change my phone

i have inherited a samsung Galaxy phone and want to use it as a payasyougo phone. I have a new sim and put it in. what do i do next as it doesnt communicate. i already have a payg phone which is rubbish and want to transfer the number to this new pho...

Resolved! Pay as you go sim

Can someone please help me set up a direct debit with my new pay as you go sim?

Virgin swith to O2

I was one of the customers switched from virgin to o2 and since the switch i have not been able to set up my o2 account. Please help

Sim

I have received new sim which I need my number transferring to and activating

Resolved! Change or cancel sim

Can I change my plan to pay as you go?

Higher bill

My bill this month is over £19 I m you have charged me for Disney which I do t have or use and you promised me a £40 refund from last month onto my future bills and this has not been added and I do t know this number 00902423495747 and don’t remember...

Resolved! Top up balance

I don't have enough funds in my bank to be taken for my monthly rolling plan, but I have a balance of £11 in my top up balance. Could I use that to pay this month's rolling plan??

O2

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