Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Use of data in Spain

CN I use my included data in Spain? I am on a £10 rolling contract

Resolved! Receiving Phone calls while in Saudi Arabia

Hi,I am expecting a phone call to be made through my UK number. The call might last up to 60 minutes. I have 3 questions, please:-1. As far as O2 is concerned, to ensure that my mobile rings when the call is received, I must have enough credit. Is th...

Resolved! Help!

I needed to restart my tariff, I’ve topped up £10 , now it’s asking me to update my bank card which will debit a further £10. Is there anyway my top up balance can be used to restart my tariff. I don’t need to spend £20

Resolved! New sim

I’m returning to the UK after some time in Australia and I’m trying to order a new pay as you go sim. My old UK number is deactivated and I can’t access it, but o2 won’t let me order a sim without a UK number.How do I order a sim?

Resolved! Boltons cancel

How to cancel my boltons

Resolved! PAYG Data Sim - TP link M7000 Mobile Mifi - Problems

Hi Just purchased a data sim on pay as you go, checked and it works in phone, but I cannot get it to work in the TP Link M7000 mobile wifi unit that I need it for. My contract mobile sim works in the M7000, so I know mobile Wi-Fi unit works. Any solu...