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o2 car insurance

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DawnPeck
Level 1: Joiner
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on ‎13-02-2019 03:37

on ‎13-02-2019 03:37

I am currently out of the country until end of March and my car insurance expires on the 20th February 2019, I will not be renewing and also need a email copy of my NCD proof for my new insurer. It is not possible to phone from where I am as it is very expensive. How do I achieve this?

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DawnPeck
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on ‎22-02-2019 00:33

on ‎22-02-2019 00:33

Hi All, problem is now solved, had a live chat with very helpful person at O2 and everything is now sorted, thanks for your responses all.

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Bambino
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on ‎13-02-2019 04:17

on ‎13-02-2019 04:17

@DawnPeck If you're an O2 Pay Monthly customer you can call from abroad at no charge on +44 344 809 0202

You can also call O2 for free from any phone on +44 800 032 1402

I DO NOT WORK FOR O2



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MI5
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on ‎13-02-2019 06:23

on ‎13-02-2019 06:23

@DawnPeck have you tried through your MyO2 Drive ? 

http://drive.o2.co.uk/myo2drive 

Also, the contact number for the insurance department is as follows:

Cancelling your policy 
If you want to cancel your policy, call us on 0330 018 0802. Our contact details are on the reverse of your Certificate of Motor Insurance.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
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on ‎14-02-2019 08:44

on ‎14-02-2019 08:44

Hi @DawnPeck, and welcome to the forum. Wave I hope the information above will help you with the next steps, but please let us know how you get on and if there's anything else we could help you with!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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DawnPeck
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on ‎22-02-2019 00:33

on ‎22-02-2019 00:33

Hi All, problem is now solved, had a live chat with very helpful person at O2 and everything is now sorted, thanks for your responses all.
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