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Level 1: Joiner
Posts: 2
Registered: ‎13-02-2019
Accepted Solution

o2 car insurance

I am currently out of the country until end of March and my car insurance expires on the 20th February 2019, I will not be renewing and also need a email copy of my NCD proof for my new insurer. It is not possible to phone from where I am as it is very expensive. How do I achieve this?

Level 64: Magistrate
Posts: 13,031
Registered: ‎31-03-2010

Re: o2 car insurance

@DawnPeck If you're an O2 Pay Monthly customer you can call from abroad at no charge on +44 344 809 0202

You can also call O2 for free from any phone on +44 800 032 1402


Posts: 90,049
Topics: 539
Solutions: 11,752
Registered: ‎04-04-2012

Re: o2 car insurance

@DawnPeck have you tried through your MyO2 Drive ? 


Also, the contact number for the insurance department is as follows:

Cancelling your policy 
If you want to cancel your policy, call us on 0330 018 0802. Our contact details are on the reverse of your Certificate of Motor Insurance.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Former Staff
Posts: 5,412
Registered: ‎18-04-2018

Re: o2 car insurance

Hi @DawnPeck, and welcome to the forum. Wave I hope the information above will help you with the next steps, but please let us know how you get on and if there's anything else we could help you with!

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Level 1: Joiner
Posts: 2
Registered: ‎13-02-2019

Re: o2 car insurance

Hi All, problem is now solved, had a live chat with very helpful person at O2 and everything is now sorted, thanks for your responses all.