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@mini You must report it as lost asap. Please see this guide: https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988 It is not impossible to contact O2. You can call customer service for free from any phone, anywhere on +44800 032 1402. The service for reporting lost or stolen phones is available 24 hours. Stay on the line to the end of the recorded announcements and options.
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@mini You must report it as lost asap. Please see this guide: https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988 It is not impossible to contact O2. You can call customer service for free from any phone, anywhere on +44800 032 1402. The service for reporting lost or stolen phones is available 24 hours. Stay on the line to the end of the recorded announcements and options.
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As you have posted on here you obviously have access to a PC or another phone.
So in addition to the above info given by @Bambino you can also report a lost and stolen phone through live chat, and they will take the appropriate action. Guide: How to find help & contact O2
Best of luck and welcome to the forum 
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