Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
HiOn the O2 phone insurance (accidental damage) the 'exchange/replacement service' what's the difference between the two or are they one and the same ? Thankyou
When I ordered my new phone I opted to keep the number I was currently using, when the phone and SIM card arrived it wasn’t set up with the number I wanted to keep. I followed the link of how to do this and got the pac code. It said that if it was do...
Hi,During my one month holiday in Guadeloupe I couldn’t use my data, and I should be compensated regarding this issue. I received several text messages saying that they’re working on it but until I left nothing has been done.Could you please tell me ...
HiI had an o2.co.uk email a few years ago. I know all o2 email addresses were closed around 2016.I have found out recently that some old contacts have sent mail to this old o2 email account and it has not been rejected so from their POV the mail has ...
Hello All,Why suddenly the notifications feeds are coming into my email inbox?I haven't changed any settings.Please advise, kindest regards
I have had an ongoing intermittent issue where when someone calls me they hear two ring tones and then silence before another ring tone and then my message sewrvice. My Iphone is ringing my end. All the usual things have been tried ie new SIM, trying...
I want to keep my number with new sim how do I do that
Here's something you probably don't see on the forum very often - an O2 employee has gone off with my luggage! She took my wheelie bag off the train at the end of a train journey to London, leaving her similar-looking but much heavier bag behind. I k...
How do I make a claim on my phone insurance and how much will the excess cost?
Hi, I just ordered airpods online for collection yesterday. If I want to exchange them for Airpods Pro and pay for the price difference, is that possible? I bought them with the student offer (£127.2 one)Also, Do I have to contact o2 that I want to r...
