Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

O2 wifi

My work place has o2 wifi and my phone seems to connect to it as u an on o2 however I cannot seem to get the internet working why is that?P.S. I've recently upgraded and I never had this issue with my previous contract.

Resolved! Number change

I corrontly on a pay monthly sim tarrif with 02 but I'm having trouble accessing accounts that a old number I used to have therefor I I'm wounding if it would be possible to swap number to that old number as I would like to do this. But unfortunately...

Resolved! Use of mobile phone in USA to phone UK.

What do I need to do when I switch on my mobile phone on in the USA to phone home to the UK?Will I incur any additional charges to set it up.Any help will be appreciated

Resolved! How to retrieve a MultiMedia Message

I got a text from O2 saying I'd been sent a media message but when you go to the website the page has been moved but it doesn't say where to. Does anybody know the new web page ? It used to be www.o2.co.uk/m

Resolved! Tao2bill - Stripey.Com - StripeyGiraffe.Com SCAM

I havw posted two messages today, as I registered today also. I need help please, any help would be so gratefully acceped regarding the SCAM above, which has cost me almost £100. I cannot get any help from 02, despite them recommending I write to Tap...

Resolved! I want to swap my phone for a different one

Hi,I have had so many problems with my OnePlus 6T since I swapped from iPhone in January. The phone is very glitchy and I have been back to the store a couple of times to get help with trying to sort it out but nothing has worked. I've even done a fa...

Resolved! Wi-Fi

Can I get a Wi-Fi hub from o2 or does it have to be by another provider

Resolved! My friend has received a text from me that I didn't send

Help!Someone in my contacts on my mobile phone has received a text from me that I definitely did not send.What do I do?Kate

Resolved! O2 4G+

How fast does O2 4G+ reach? In my experience only 80mbps.

Resolved! Why are we limited to a max of 30s before O2 Voicemail kicks in?

I need longer. 30 seconds is often insufficient time for me to get to my mobile and I invariably miss many calls because I reach the phone and Voicemail has already kicked in and my caller hung up. It’s bloody annoying. Why can’t we choose how many r...

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