Solved: How long for free buds

Freebuds · ‎15-11-2019

Hi I ordered Samsung 10e and I was to get free buds, I got my phone but when do I get my free buds?

MI5 · ‎15-11-2019

You have to claim them first https://www.samsung.com/uk/galaxy-buds-offer/

It's also a Samsung promotion so you should chase them for delivery.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎15-11-2019

@Freebuds

You have to claim them first https://www.samsung.com/uk/galaxy-buds-offer/

It's also a Samsung promotion so you should chase them for delivery.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎18-11-2019

Good morning @Freebuds, did you claim your buds already? There's useful info above, let us know if you need anything else once you've had the time to read it through

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

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