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Family Plan

Bbb8390
Level 1: Joiner
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I'm looking into a family plan for someone. I'd be the main person and went to add someone. Is it possible to have that person pay from their own bank account or would it have to come from mine as I'd be the main contact?
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MI5
Level 94: Supreme
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@Bbb8390 

It's fine as long as they live at the same address as you 

https://www.o2.co.uk/family-plan

https://www.o2.co.uk/help/account-and-billing/o2-family

 

Use our eligibility checklist to see if you can claim this offer.

  • The lead connection is on a Pay Monthly or sim only tariff.
  • To get the airtime discount, make sure you have an existing Pay Monthly or sim only tariff that isn’t already discounted, or part of another promotion. Check with an O2 Guru if you’re unsure.
  • You've take out a new eligible O2 Refresh or sim only contract.
  • All connections are registered under the same billing address as the lead device.

See full Family Plan terms

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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MI5
Level 94: Supreme
  • 152088 Posts
  • 651 Topics
  • 28927 Solutions
Registered:

@Bbb8390 

It's fine as long as they live at the same address as you 

https://www.o2.co.uk/family-plan

https://www.o2.co.uk/help/account-and-billing/o2-family

 

Use our eligibility checklist to see if you can claim this offer.

  • The lead connection is on a Pay Monthly or sim only tariff.
  • To get the airtime discount, make sure you have an existing Pay Monthly or sim only tariff that isn’t already discounted, or part of another promotion. Check with an O2 Guru if you’re unsure.
  • You've take out a new eligible O2 Refresh or sim only contract.
  • All connections are registered under the same billing address as the lead device.

See full Family Plan terms

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
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Marjo
Former Staff
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Hey @Bbb8390 , I hope you got all the info you needed - hope everything goes well setting up the family plan now, but don't hesitate to ask if you have any additional questions. slight_smile

 

Thanks for the helpful info @MI5 ! slight_smile

Message 3 of 3
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