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Rosa92 · ‎22-09-2019

Hi,

I hope you are ok,

I would like to buy a phone insurance.

how can I do it.

Thanks.

Rosa

MI5 · ‎22-09-2019

@Rosa92

If you already have your phone, you need to go into an O2 store to purchase O2 insurance, as they need to see your phone.

You may also wish to shop around for alternative policies or check your bank account or home insurance.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎22-09-2019

@Rosa92

If you already have your phone, you need to go into an O2 store to purchase O2 insurance, as they need to see your phone.

You may also wish to shop around for alternative policies or check your bank account or home insurance.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎23-09-2019

Hey @Rosa92 , how are you getting on?

Did you manage to make any progress with the insurance yet since you last posted?

In case helpful in anyway, there's a short help article on O2 Insurance here as well. Let us know if you have any additional questions about this or anything else!

Cheers for the advice above @MI5 !

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