Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Trouble Connecting to O2 WiFi in Costa?

Hi all, I'm using Windows 10 on my laptop and am trying to connect to the free WiFi in Costa. I use Chrome and Firefox. The network SSID is O2 WiFI. The problem is, that I can connect, but when I go to the activation screen at https://welcome.o2wifi....

Resolved! How to delete access to bolt ons

Help! My 13 yr old has added lots bolt ons up to £79 on one day! I’ve no idea how she did this. How can I disable bolt ons for her iphone 5 but leave for my iPhone 6?

My Live chat was cut off

I was chatting on line with O2 member re-terminating contract, got PAC and notice popped up "read here about disconnecting", then I was cut off. What should I knbow re- disconnection?

Resolved! Lend us a quid

Does O2 still do Lend us a quid.

Resolved! Sending MMS on wifi 4g calling

As I now use wifi and 4g calling does this mean that MMS are now free? I can't see why you would still need to charge for them?

Resolved! Clincscore

I started to get texts from this scam ive subscribbed to £4.50 a week. No i havnt . Had to look at other networks forums to find out about it. 3 weeks money 02 have gave them. Sent a tweet , nothing. Raging..

Resolved! Request for Nano SIM for existing number

Hi, I'm trying to find a way online to request for a Nano SIM for my existing number with O2. I currently have a micro SIM on my Nexus phone. I bought a new Apple iphone 7 which uses Nano SIM. Please suggest

Resolved! NHS Discount

i would like to claim my nhs discount as im a stff nurse

Resolved! Huawei Mobile Wifi Pro High Data Usage

In July this year I bought this mobile wifi device and an O2 PAYG contract with 12GB data allowance valid for 1 year for my sister. She uses her laptop only for email and very light internet browsing (she is inexperienced and hence doesn't use a brow...

o2 Account Email Validation step

I have created an o2 Open account, been sent the verification email, clicked the link in the email, but it just takes me back to a page saying "we've sent you a verification email". Its just a loop. Is this an error with my account?

O2

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