Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 70177 Views
  • 147 replies
  • 22 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 7579 Views
  • 15 replies
  • 1 kudos

Resolved! Storage problems

My phone, an experia arc, asks me to free up some storage - problem is the SD card is virtually empty but the phone does not allow any/most of the apps to be transferred there. My question is if I ask the phone to remove the data from the twitter app...

Anonymous by Not applicable
  • 1435 Views
  • 4 replies
  • 0 kudos

Resolved! (Home Broadband/Home Phone Archive) Webmail

Hi It seems that o2 have shut down webmail for everyone except those who have broadband now. I changed my supplier a few years back but was still able to keep my same email address and access my emails through the o2 site but this is no longer the ca...

Anonymous by Not applicable
  • 4664 Views
  • 7 replies
  • 0 kudos

Resolved! Tracking a phone for repair

HiI have been on the repairs website. I have put in my tracker no, postcode and the other letter/number thing and its saying that it is not recognised. i have entered this information many times with out success. please can anyone help me ........Tha...

Anonymous by Not applicable
  • 1443 Views
  • 1 replies
  • 0 kudos

Resolved! Anyone used O2 Recycle?

Hello, was wondering if anyone has used O2 recyle as want to recyle my old iphone 5 an they seem to have the best price (£196) but was wondering if i go in the store would i need to bring anything besides the phone such as proof of purchase or Charge...

Anonymous by Not applicable
  • 1957 Views
  • 20 replies
  • 0 kudos

Resolved! Xperia SP

When will O2 be releasing the 4.3 update for the xperia sp? Sony released it over 2 weeks ago now and still nothing! Anyone got any idea??

Anonymous by Not applicable
  • 3170 Views
  • 21 replies
  • 0 kudos

Resolved! Missing item from my order

I recently ordered a Moto G and 2 wall chargers from the online shop. I received the phone the next day without problems and the chargers were delayed. A few days later 1 charger arrived, however one is still missing and the order status shows as 'co...

Anonymous by Not applicable
  • 1661 Views
  • 3 replies
  • 0 kudos

O2 Clip It: The Trial is ending

Update: Hi guys, The O2 Clip It trial will be closing on 31st May. Thanks for your time trying the service and giving us any feedback. We suggest you keep any videos sent/received in your native device gallery, as the O2 Clip It inbox will become una...

Toby by Former Staff
  • 9413 Views
  • 34 replies
  • 1 kudos

Resolved! O2tracks

Hi I have signed up for the free trial of O2 tracks, but I don't seem to be able to play any of the music? There does not seem to be a play button. I am using my ipad. Anyone else have these problems? Thanks

Karle by Level 1: Joiner
  • 1242 Views
  • 1 replies
  • 0 kudos