Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 44688 Views
  • 0 replies
  • 0 kudos

Resolved! Way too long to get replacement iphone x

So I put in an insurance claim for a smashed screen two weeks ago. Fantastic telephone service. Talked through what happened and no problem...was told the courier would bring the replacement and collect the damaged phone two days later Then told the ...

REID by Level 1: Joiner
  • 2258 Views
  • 6 replies
  • 0 kudos

Resolved! WiFi calling...

WiFi calling worked for first day on my galaxy S8 now icon has disappeared and no longer allows calls? Still switched on on account and phone... what's going on!?

Redbeard by Level 1: Joiner
  • 5847 Views
  • 13 replies
  • 0 kudos

Resolved! Reporting suspicious activity

Hi, I had a call from a number yesterday that I don't recognise. I noticed this morning that my phone sent a text after this number called - "I'm on my way." I never sent this text. All I can imagine is that an app on my phone has perhaps done this. ...

2nick by Level 1: Joiner
  • 2228 Views
  • 6 replies
  • 0 kudos

Resolved! International calls

I am in Greece but unable to ring any of my contacts. I keep getting a Greek woman telling me that the number either doesn't exist and to ring some international directories number.

DoKtoR by Level 1: Joiner
  • 2797 Views
  • 8 replies
  • 0 kudos

O2 vouchers

Hi, normally I use O2 vouchers monthly to limit what I spend on the App Store, this hasn't accepted any email addresses as being real since last week though

mehmehmeh by Level 1: Joiner
  • 1665 Views
  • 5 replies
  • 0 kudos

How do I access voicemail from South Africa?

I am in South Africa and can't access my voicemail. None of the numbers given on the o2 website work. I have tried ALL of the following: Calling 901, calling 1780 and calling +44 7802 090 100. NONE of these numbers will connect...or if they do I get ...

Anonymous by Not applicable
  • 15730 Views
  • 17 replies
  • 0 kudos

Resolved! O2 Wifi not working - Android Google Pixel 2 XL

Hi there - I recently switched from iPhone to Android. Previously I was able to access O2 Wifi when I went to the gym (Pure gym - it's underground, so there's no reception). However, since switching (and retaining my number) I can't get access at all...

TC88 by Level 1: Joiner
  • 2204 Views
  • 4 replies
  • 0 kudos

Resolved! MacBook Pro not connecting to O2 Wifi

For those that may have problems with this and it could be for MacBook or other devices but when I connected my MacBook to O2 wifi it connected but wouldn't go to the welcome page...What you need to do is... Click on the WiFi tab and open network pre...

Reuben10 by Level 1: Joiner
  • 8679 Views
  • 3 replies
  • 2 kudos

Resolved! WiFi calling set up

I have an iPhone SE on iOS 11.3.1.I decided to set up WiFi calling since plenty of people were saying it’s really good. I have read all of o2’s instructions about going into device details on my o2. But the only option I get is online phone unlocking...

Arthur_gin by Level 1: Joiner
  • 4076 Views
  • 13 replies
  • 0 kudos