Solved: iPad Pro

Ann · ‎09-08-2018

Can’t access my data in France on my iPad why?

MI5 · ‎09-08-2018

Hi @Ann it is because you can't use your data outside of the UK.
You will need to connect to wifi to use data or get a local sim card if your iPad is unlocked.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎09-08-2018

Hi @Ann it is because you can't use your data outside of the UK.
You will need to connect to wifi to use data or get a local sim card if your iPad is unlocked.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Ann · ‎09-08-2018

Thank you for your help as I was assured that I would be able to use it 🙄

MI5 · ‎09-08-2018

I'm afraid not @Ann sorry

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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