Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

O2 Ask - how to select and delete multiple SMS?

In my normal Android SMS app, I can long-press and then select a checkbox on any messages I like, handy for housekeeping.How does one make multiple selections in the SMS part of O2 Ask app?Deleting one message at a time is a sure route to insanity...

Resolved! O2 hoodie

Back in January, I received the news I’d won an O2 Hoodie for a posting I made on here. Great! I was pleased as I’m not normally a lucky person. There could be a competition with 30 entrants and 29 prizes..gues who’d be the loser? Not a life or death...

Resolved! I need a pdf of my bill dated 17th April

I need PDF of bill dated after 17th April to email as requested id

Resolved! where's my delivery

Ordered a pair of airpods friday 1st june. got told it should be delivered within 3 working days by Royal Mail. 2 days letter i receive a text from UKmail saying it should be delivered on the monday. On the monday, no sign of them. I click the tracki...

Resolved! No order confirmation

I ordered some apple airpods yesterday but have had no order confirmation and the money has been taken from my bank account. When will my order arrive?

Resolved! No signal

Most of the time I have no signal in or around my bungalow ,should I change my service provider?

UK Mail Delivery Service

Why do you use UK Mail for deliveries ordered from your shop as they are consistently useless? Having arranged delivery today, and as I'm sat in my house, they text me to say they've attempted delivery and left a card - neither of which are true stat...

Resolved! Unable to recieve calls from certain numbers

My other half and her daughter have suddenly found that they can no longer call me. Texting is fine, but when they call me it tells them my number is invalid. i have not blocked them, i promise!! They have both deleted me and recreated my contact det...

Resolved! Which SIM only deals are compatible with the Friends and Family discount?

My current O2 refresh plan is coming to an end. I have a relative who works for O2, so I get the 50% Friends and Family discount applied. How can I find out which SIM only deals would still entitle me to this discount, as I am happy with my handset a...

Resolved! Cancel Order

Hello, I bought something today but I change my mind and a few hours later I canceled the order by phone. Should I get something on my email? Still I don't have any confirmation.

O2

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