Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Unable to recieve calls from certain numbers

My other half and her daughter have suddenly found that they can no longer call me. Texting is fine, but when they call me it tells them my number is invalid. i have not blocked them, i promise!! They have both deleted me and recreated my contact det...

Quobrad by Level 1: Joiner
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Resolved! Which SIM only deals are compatible with the Friends and Family discount?

My current O2 refresh plan is coming to an end. I have a relative who works for O2, so I get the 50% Friends and Family discount applied. How can I find out which SIM only deals would still entitle me to this discount, as I am happy with my handset a...

Resolved! Cancel Order

Hello, I bought something today but I change my mind and a few hours later I canceled the order by phone. Should I get something on my email? Still I don't have any confirmation.

Resolved! ALCATEL one touch pixi

I recently purchased an ALCATEL one touch pixie.When I log in I keep getting a message flag up which read's"Problem parsing the package",can anyone help please.

Yorky37 by Level 1: Joiner
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Resolved! Samsung a5 2017 no sim card

Any advice appreciated.My Samsung A5,now shoes no sim fitted,done the normal,restating,removed and replaced the sim but problem remains.Any help appreciated

Mick50 by Level 1: Joiner
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Resolved! New phone

Hi, so I got my like new s9 phone today yay.....it came with an s7 charger.....less yay who do I need to contact about this?

Resolved! O2 Recycle

Exactly seven days ago I sent my I phone 7 to be recycled with O2 reycle for the sum of £200.They said it takes five working days for the money to be sent by bank transfer and I stillhave not received the money in my account. I'm becoming concerned a...

Bloom98 by Level 1: Joiner
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Resolved! Contacting O2

Hi, hoping someone can help me. I need to cancel my O2 order. I've tried four different ways without success. Local shop was no good. I tried online assistance but the screen just keeps saying 'looking to see if an assistant is available' and never a...

scotleag by Level 1: Joiner
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