Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 70274 Views
  • 0 replies
  • 0 kudos

Resolved! Free tablet when upgrading to s9+

So 5 weeks ago i got the s9+ with the netflix and tablet deal.5 weeks later i had to go into the store to get the netflix sorted. The girl who was chatting on whats app while "helping me" did get the netflix sorted than walked off saying thr tablet w...

Gemmafawn by Level 1: Joiner
  • 3769 Views
  • 16 replies
  • 0 kudos

Resolved! Ring time .. again

There have been threads on the subject of extending ring-out time before drop to voicemail, which I have followed to the letter (number?) with no success .. I have an Android Nokia on monthly payment which drops to voicemail after 10 seconds (listeni...

disco-kid by Level 1: Joiner
  • 3158 Views
  • 8 replies
  • 0 kudos

Resolved! No one at O2 can resolve my issue

I inadvertently input an incorrect mobile number when ordering accessory from O2 shop online. and now I wanted to change my details and it is doing a security check and sending a code to an number which I had put in incorredctly. No one at o2 seem to...

Prav by Level 1: Joiner
  • 1066 Views
  • 2 replies
  • 0 kudos

Resolved! Unlocking iPhone 7

I just switched from O2 to EE. My contract with O2 was deactivates within 3 days. I put in the EE SIM card and it didn't work since the phone is locked. No-one told me that the iPhone needs to be unlocked. Called O2 Customer Service who explained tha...

RR99 by Level 1: Joiner
  • 3378 Views
  • 3 replies
  • 0 kudos

Resolved! 4G/Wi-Fi calling on O2

Have new S9+ on O2 network, bought thru Carphone Warehouse, but phone does not have O2 firmware. Can I have firmware modified to enable 4G/Wi-Fi calling?

paul1675 by Level 1: Joiner
  • 1664 Views
  • 5 replies
  • 0 kudos

Resolved! Sending SMS texts via O2 website?

I had heard that you could send SMS texts to mobile phones using the www.o2.co.uk website but I cannot work it out how to do this. There is supposed to be a "send a free text message" link, but can't find it. Anyone know what I am doing wrong? I am s...

LJ by Level 1: Joiner
  • 2164 Views
  • 4 replies
  • 0 kudos

Resolved! Tado

Long story short lol. I bought a Tado through the o2 store for £50 I didn’t receive a confirmation email so I thought it hadn’t gone through. I tried to order again and the same thing happened. The next day I received 2 text saying my items would be ...

Paddy by Level 1: Joiner
  • 3269 Views
  • 12 replies
  • 0 kudos

Resolved! Repair address

Hi i am sending my phone away for repair through my insurance not sure of address to put on the envelope it is being collected by dpd

Dave79 by Level 1: Joiner
  • 1348 Views
  • 4 replies
  • 0 kudos