I ordered Pixel Buds Pro Charcoal 5 weeks ago and paid in full straight away. The money has gone from my account but no buds have been received.
I can't see any way to track the order on my O2. What should I do next? This is unacceptable. I bought them for my wife's birthday as they were on offer and now I'm looking pretty stupid.
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) Or you can call them on 0800 081 0255 Thanks
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Have you received your order? I know o2 are having major issues with deliveries at the minute. I've been waiting 5 weeks for a phone upgrade, no eta/phone in sight!!
I have the same issue ordered Pixel buds Pro about 6 weeks ago money was taken immeadiatley from my account and still no sign of the buds,have spoken to O2 via chat on three occasions over the last 2 weeks and they are not able to give me a deliver date or when they are expecting stock apparently they were going to escalate it but have not hears anything back since terrible service
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
