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Kris9
Level 1: Joiner
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Hi I’m trying to get the new iPhone 16 pro max but for some reason I’m having trouble getting this sorted on the my o2 app

can you please look at this and why it won’t let me order the phone,, I’m on o2 switch up as well 

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MI5
Level 94: Supreme
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@Kris9 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

Guide: Introducing O2 Switch Up. Swap phones whenever you want! 

Guide: Upgrading Your O2 Phone 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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