Unable to connect to London Underground WiFi

[Bamboccio]

Hello,

I am getting this error message since the last few days after logging in to the WiFi via the the standard O2 page:

Sorry we're having a few problems at the moment.  We're working on it, so have another go later.

Any one can help?

Simone

[MI5]

No, no one on here knows any of that detail.

[jonsie]

The details can only be seen by the admin team and believe me, they do not as a rule bother to even look and definitely respect your privacy. 

[Bamboccio]

I am on Big Bundle, will I be charged to call the customer service?

Thanks

[MI5]

4445 is free from your o2 phone on that tariff.

[Cleoriff]

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@Bamboccio wrote:

I am on Big Bundle, will I be charged to call the customer service?

Thanks

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Have a look here..Calls are free...

Calls to O2 Customer Service on 4445 from your O2 mobile are free or you can call 0344 809 0222 from any other line. Hours of opening are 8am to 9pm Monday to Friday, 8am to 8pm Saturday and 8am to 6pm Sunday.

[Bamboccio]

I called them and they told me to try to reset my wifi connections by sending WIFI to 2020.  Isuspect that it will not help and apparently it will wipe out all my WiFi passwords.  Other option is to call Virgin diretely.  Toughts?

[MI5]

Anything is worth a try although I doubt that will be any difference to the 1.0.0.0 fix.

[jonsie]

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@MI5 wrote:
Anything is worth a try although I doubt that will be any difference to the 1.0.0.0 fix.

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You have tried this.....?

[Bamboccio]

Not sure what that fix is, can you advice?

Thanks!

[MI5]

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@Bamboccio wrote:

Not sure what that fix is, can you advice?

Thanks!

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jonsie gave you a link to it in his first reply.....

http://community.o2.co.uk/t5/Other-Products-Services/O2-Wifi-At-London-Underground-Not-able-to-conne...