Supposed call from 02- scam?

[HJ]

Had a call today from this number, 0161 507 2864, claiming to be calling from 02 to discuss discounts on my account. When I asked how I knew he was from 02 he said he could provide me with details but then his 'computer froze' and he said he'd have to call me back.

Anyone know if this is a scam call?

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[Cleoriff]

@HJ

It's not a scam, it appears to be from an O2 'trusted partner' https://180info.co.uk/number/01615072864

However, our advice would be to BLOCK the number and don't be tempted to take up anything they may offer you. You will end up on a business contract, which you do not need.

In fact never take any offer of a new device or contract from any cold caller.

Hope that helps and welcome to the forum

[jonsie]

Please, also anyone browsing these pages, do not, ever, upgrade from a cold call whoever they purport to be.

Just block the number and if you are wanting to upgrade or change tariff, then it is much better to call 202 or go instore.

[EmilieT]

Hi @HJ, I hope the replies above answered your question, but please do let us know if there is anything else we cna help you with 

[KMM85]

0161 531 4423 called today saying they were from O2 and saying I'm getting a 40% discount as a good customer. Then that I'd be getting sent texts with a link to get this activated!! 🤣 scam scam scam. 

[Enlli]

Yep. Unfortunately catching some out

Once they have the OTP they have access to your account

Heed the warning before the OTP arrives