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Roaming

Polar
Level 1: Joiner
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on ‎18-10-2019 21:40

on ‎18-10-2019 21:40

I'm on holiday in Malta and cannot get connected for roaming. Roaming is switched on. 3g is showing but no connection. Help please😀

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Bambino
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on ‎18-10-2019 21:43

on ‎18-10-2019 21:43

@Polar What phone do you have? Try to do a manual search for a network, if you can.

I DO NOT WORK FOR O2



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Cleoriff
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on ‎18-10-2019 21:56

on ‎18-10-2019 21:56

@Polar 

If a manual network search doesn't help, you may need to ring customer services to see if you have a roaming bar on your account Guide: How to find help & contact O2 

Veritas Numquam Perit

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MI5
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on ‎18-10-2019 22:07

on ‎18-10-2019 22:07

@Polar 

If neither of the above work and you have an iPhone, change your data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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