Premium numbers

[Nelb]

I am constantly getting premium calls from 0843 numbers, they ring once and then ring off. If you call back you get a automated message and get charged approx 60p. Is there any way to block all premium numbers?

[Cleoriff · Accepted solution]

Hi @Nelb 

Customer service can put a bar on these services so give them a call Guide: Coronavirus Community Help and Support 

Have a look through this thread

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

The two bars you need applying are ...

• Bar all Direct to Bill Debits (Charge to mobile)
• Premium Bar (calls to premium numbers, 090, 070 etc.)

Also never ever call them back, you will be charged.

Another helpful guide here Guide: Tips to avoid unexpected charges on your bill 

[Bambino]

@Nelb Just to add to the good advice from @Cleoriff 

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

[Marjo]

Hi @Nelb , welcome to our community.

Sorry to hear you've been getting nuisance calls. Lots of good information and suggestions above from @Cleoriff and @Bambino so I hope that gave you some next steps with this.

Let us know if you have any additional questions at any point.