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Level 1: Joiner
Posts: 1
Registered: ‎26-08-2020
Accepted Solution

Premium numbers

I am constantly getting premium calls from 0843 numbers, they ring once and then ring off. If you call back you get a automated message and get charged approx 60p. Is there any way to block all premium numbers?
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Posts: 90,938
Topics: 746
Registered: ‎14-01-2013

Re: Premium numbers

[ Edited ]

Hi @Nelb 

Customer service can put a bar on these services so give them a call Guide: Coronavirus Community Help and Support 

Have a look through this thread

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

The two bars you need applying are ...

 

  • Bar all Direct to Bill Debits (Charge to mobile)
  • Premium Bar (calls to premium numbers, 090, 070 etc.)

Also never ever call them back, you will be charged.

Another helpful guide here Guide: Tips to avoid unexpected charges on your bill 

 

*The Game Is On*

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Level 68: Extraordinaire
Posts: 15,596
Registered: ‎31-03-2010

Re: Premium numbers

@Nelb Just to add to the good advice from @Cleoriff 

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

I DO NOT WORK FOR O2



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Community Manager
Posts: 7,628
Registered: ‎23-07-2014

Re: Premium numbers

Hi @Nelb , welcome to our community. Smiley Happy

Sorry to hear you've been getting nuisance calls. Lots of good information and suggestions above from @Cleoriff and @Bambino so I hope that gave you some next steps with this.

Let us know if you have any additional questions at any point.

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