Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! returned a phone but 02 havent stated it as returned

I took a new phone but it wasnt suitable so i returned it in the supplied jiffy bag on the 3rd july. to this date it has not been marked as returned on the 02 system even though in CHAT they stated it had been received, so i cant order a new phone as...

Resolved! Proof of Purchase

Recently upgraded to Huawei P30 Pro after seeing the "free Freebuds and Band 4" promotion. Phone arrived, along with a flyer telling me how to claim my freebies. Now the fun begins - One of the requirements is that I submit a digital copy of my proof...

Resolved! Calls to me from my own number

Hi all,I have had around 10 missed calls today from my own number!!! Has someone copied my phone number? A little bit worried. It also says I have answered some, which I have not and they have been 5 minute conversations!Help please!

Resolved! How do I claim my free earphones promotion

It said when I ordered my Samsung s20 that I could get free earphones with them, how would I claim them

Insurance

Is water damage covered on my insurance.

Airpods 2019 Warranty?

Hi guys,just looking at this offer which has the 2019 Airpods for £124.99 and I was wondering if anyone knows if they have (or have the option) of getting Apple care for them.This is quite an important thing as I have previously lost a pair and had n...

Resolved! O2 travel countries

? Is the country Monte Negro included in my O2 travel package ?

Resolved! Transfer data to a family member

how do I transfer data to a family member

Disney

Hi looking for help. just signed up got my free Disney on my mobile how do i get this to watch on my tv ? cheers

Resolved! How To Contact o2

Hi does anyone know how we can contact 02 to speak to someone on the phone at the moment without it being an emergency? I have heard that there is a freephone 0800 number we can call, if so does anyone have it that will kindly give it to me?

O2

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