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Amyleigh
Level 1: Joiner
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How do I give a customer service agent some feedback ?
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MI5
Level 94: Supreme
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@Amyleigh you can do it here https://community.o2.co.uk/t5/Discussions-and-Feedback/bd-p/4

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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@Amyleigh you can do it here https://community.o2.co.uk/t5/Discussions-and-Feedback/bd-p/4

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
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EmilieT
Former Staff
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Hey @Amyleigh, we'd happily pass on your feedback to the agent your talked to! All you need to do is tell us a bit more about what happened slight_smile

 

I'll send you a Private Message now to get a few additional details as well, you'll be able to read and reply to this message by clicking on Messages at the top right of your page:

 

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Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
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If you'd like to take part, why not register? slight_smile
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Nina27
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I need support with my bill. I have received letter from debt collector, but I already paid the bill
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MI5
Level 94: Supreme
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@Nina27 

You'll need to speak to credit referals 

Unfortunately the team are only contactable by email

CreditFileReferrals@o2.com
Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Fax 0113 2025865

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 5
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