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Amyleigh · ‎04-04-2019

How do I give a customer service agent some feedback ?

MI5 · ‎04-04-2019

@Amyleigh you can do it here https://community.o2.co.uk/t5/Discussions-and-Feedback/bd-p/4

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-04-2019

@Amyleigh you can do it here https://community.o2.co.uk/t5/Discussions-and-Feedback/bd-p/4

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎08-04-2019

Hey @Amyleigh, we'd happily pass on your feedback to the agent your talked to! All you need to do is tell us a bit more about what happened

I'll send you a Private Message now to get a few additional details as well, you'll be able to read and reply to this message by clicking on Messages at the top right of your page:

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

Nina27 · ‎19-05-2020

I need support with my bill. I have received letter from debt collector, but I already paid the bill

MI5 · ‎19-05-2020

@Nina27

You'll need to speak to credit referals

Unfortunately the team are only contactable by email

CreditFileReferrals@o2.com
Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Fax 0113 2025865

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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