Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Wrong email on Disney+

Hi there I have accidentally entered wrong email address during registration for Disney+ Now unable to change it as it keeps prompting me for 6digit activation code send to the wrong email. What can i do now?

Resolved! Sending text to competitions

Is I want to enter a competition via text message I it always comes up as fail. Not sure if I need to change something in my phone.

Resolved! Can not redeem Disney +

I have added Disney+ to my account as an extra, but when I click to redeem it, it takes me to the page but says my code can not be redeemed as it may have already been used. Then if I try to log in to Disney+ it says my email is not recognised.

Resolved! o2 Open won't let me register

NOTE: I've been trying this for a week, so it's not the 24 hour restriction. I'm NHS staff and Open will not take my NHS email address (it says it's not recognised as a work email) and when I try to upload a payslip, the page says that an error has o...

Problem with delivery of a new device

Hello, I've ordered a new phone with delivery to home. The problem is that I forgot to update my current address as I changed it recently and phone was delivered to old one and refused. I'm trying to contact customer service to schedule a delivery on...

Resolved! No order confirmation

I ordered some apple airpods on Sunday but have had no order confirmation and the money has been taken from my bank account.When will my order arrive?

Resolved! Broken Phone / insurance

Hi I have recently upgraded my phone and took out full insurance. Unfortunately I have already dropped my phone and smashed my camera. Done anyone know what would be the best way to make a clame as the customer survive lines are only dealing with upg...

reporting a loss sims

how do i report loss sims and get replacment ones please

What happened to my Phone

I have no idea what is going on but I sent my phone in for repair on the 26/03 and not heard anything so I try ringing but that was a waste of time and the site says I have no device plan so I'm at complete lost on what to do.

I make online order for new contract

And I order iPad 2020 pro . I make this order in Saturday, and o2 text me this Thanks for your order - it's now full steam ahead at our end.We'll process your order as quick as we can, so it will be in your handsbefore you know it. And if you're itch...

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