Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Portable WiFi

Hi, don’t know if anybody’s going to be able to help, I’m thinking of moving, and want to know if there’s a portable WiFi thing that I can get, not sure about it all, is there like a dongle you can get or something similar to get WiFi?Thanks in advan...

Resolved! Call received

HiI accidentally deleted my received call list log but I need proof of someone who called me - is there any other way of checking - I know the time and date the call was received.

how do i get a joint account with one bill

My huband and i use phones very little. can we get one account with separate numbers and pay only one bill.

Resolved! About a order

Hi I placed a order for an iPhone 11 and when I ordered it I put .con instead of .com on my email I have a screenshot of the order number and the new phone number and it saying my order was successful but when I go on my o2 I can’t see no where I’ve ...

Resolved! Iphone Xs

Hi , sorry when will you have an iPhone Xs in delivery?

How do I access Live Chat in order to receive customer support?

I've spoken to agents on the phone with a currently unsatisfactory unresolved problem where I was told my best move was to use Live Chat, however the website is contradictory on the activity of live chat. o2 support says Live Chat has been re-opened ...

Data

So my data renewed yesterday and I get 30Gb of data a month. Today it's now saying I've used 29GB!!? How is that possible in a day? I've never been able to get through my data. I haven't downloaded or streamed anything in that time so I don't underst...

Resolved! Scam ?

Hi I received a call today supposed to be from 02 offering a great deal switching from pay as you go to monthly....100gb data for £20 month. It sounded fishy....credit check went through really quickly and was asked for all my account details and a m...

activate extras

how do I activate my free diney + trial

Resolved! Amazon music free for 6 months deal

When I upgraded my phone at the start of this year I activated amazon music free for 6 months, this will be coming to an end soon but I would not like to continue with amazon music membership, I cannot cancel it through my amazon account since it was...

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