Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Amazon audible

Can someone tell me please how to use my 3 months audible books credit??I’ve activated it and I’ve downloaded amazon audible app... how do I buy a book without getting charged?? Pls

Disney+ text offer not working

I got a text on the 18th May saying I could get Disney+ for free for 6 months if I text DISNEY to the number provided within 7 days, however I just get an error text back saying "Something went wrong there. Check if it has been added on My o2".I've t...

Wireless charging stand

Apple says my new little Apple will do 18w charging.. i'm struggling to find anything out there with 18w capability (10 at most) am i just looking in the wrong place or has no one bothered to get past 10w. I'm after a stand so i can see it on my desk...

Resolved! o2 recycle bill credit.

I recently purchased a new phone with the intention that when I apply my student discount and recycle my old phone my monthly payments would be pretty much the same as I payed for my old device. I have recieved my student discount and am awaiting my ...

Can not connect to my CCTV system via the app when on the phone network but can via wifi

Hi I have a Xtralis Adpro NVR and I can connect when I am on a WiFi connection, or if using a phone on a different network, but I cant on O2??? Any ideas?? Many thanks

Resolved! How to get in touch with o2 insure???

Hi guys,I have o2 insure on my pay monthly device. I drive a digger at work it fell out my pocket when I jumped out onto the floor and the screen is smashed.Iv tried customer services, if your phone is not stolen they cannot help you as the virtual a...

Disney+ offer

I was under the impression that disney+ was free for 6 months with you! However I am being charged on my bill for it!

Resolved! Cafeyn

How do I get a link from 02 for Cafeyn to activate my free extra subscription.

Resolved! O2 boostbox

I just wanted to buy another O2 boostbox but have found it impossible to track down how to place an order.

I would like to buy a new phone but cash not plan

Is this something o2 does. I do not want to be tied in to this amount every month as I am now retired. DO o2 do this does anybody know please

O2

Forum Posts