Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Disney plus

Hey guys, so I got an email back in March about Disney plus, saying “it’s on us” for 6 months, which I subscribed to, I now have subscription with Disney plus, BUT I am being charged For it in my monthly O2 bill, I thought this Disney plus was FREE f...

Sasha88uk by Level 1: Joiner
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Redeeming Disney +

HelloI have just upgraded and I have attempted to redeem my free Disney + however when it takes me to the page it is stuck on the loading icon. It has been like this for 30 minutes now. It isn't my internet as I am able to load and stream as normal a...

S20 phone case

Hello there, i have just bought a case for my S20 ultra and would like to kniw if it is possible to get a screensaver that will work with itThanks

pjn by Level 1: Joiner
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Data sharing

how do I use data sharing ive looked through everything I can and done everything I can but still no option to share data

Sarah15 by Level 1: Joiner
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Keeping mobile number

I recently got my daughter a new phone on pay monthly tariff, she had a phone on pay as you go all within 02 but she wants to transfer her old number from the pay as you go tariff onto her new pay monthy tariff/phone...I have been trying to speak to ...

shanagh by Level 1: Joiner
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Resolved! Upgrading

Hey, I have a Sony Xperia XZ2 and want to upgrade to the new Sony Xperia 1 II but want to keep my number, this is my first time upgrading through 02 refresh through the app as shops are closed due to lockdown, I was just looking for a bit more help a...

Shannen by Level 1: Joiner
  • 982 Views
  • 6 replies
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Resolved! Unable to connect to personal hotspot

Hi there, im trying to connect my laptop to my personal hotspot. iPhone is listed as a network but it says ‘unable to connect to this network’ before I can enter the password. Can you please advise if hotspot is enabled on my plan and if so, why it m...

Hotspot by Level 1: Joiner
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Resolved! 02 refresh upgrade Error

Hello can anyone please advise. I ordered online via refresh upgrade but in my email it says I ordered 2 phone although I only ordered 1 .i cant get through to 02 on any of the numbers and I'm freaking out with worry. Help

TashaD by Level 1: Joiner
  • 788 Views
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Resolved! Insurance claim

My phone screen is smashed and i keep calling o2 to start my claim to get a new phone. i need my phone for work! is there any way to get hold of o2. i tried calling and gettting to lost or stolen it just rings and then says this person has answerphon...

DavePM by Level 1: Joiner
  • 567 Views
  • 1 replies
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