Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Xbox Payment Authorization failed

Not sure if first attempt at asking posted.Has anyone had the payment authorization failed message on Xbox / Microsoft store?If you pay by card or Paypal it just says try another method or go to your Paypal account .Does anyone use O2 Charge to Mobil...

Rwl12 by Level 1: Joiner
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Colour of phone wrong

I’ve noticed I’ve ordered the wrong phone colour is there any way I can change colour of phone before it arrives??

Kyran by Level 1: Joiner
  • 398 Views
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Changing an order

I have just upgraded my phone online but after the order was completed it was not in the colour I ordered it had defaulted back. It is not a major problem just wanted to get a different colour to my partner who has the same phone. Any advise how I ca...

Emma40 by Level 1: Joiner
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Resolved! O2 SIM

I've purchased a new phone and need a new smaller Nano sim. Where do I get one from?

TRACY8 by Level 1: Joiner
  • 591 Views
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Recycle login

I am trying to recycle my old phone. Every time I get to the login part, the button changes to say loading, but nothing happens. I have tried in different browsers and on different devices! Help?

Resolved! missing rewards voucher

I selected to have my credit sent to me in the way of a voucher, I selected the web option to have it sent to me rather than post as we are in lockdown.although it is showing in my history as selecting the voucher I still have not had the code sent t...

nessitay by Level 1: Joiner
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Locked phone

I purchased a 2nd (basically new) hand iPhone 7 plus & when I received it I got the message no service In The top left. When I go on my network it says ‘ phone not allowed ‘ I have a Tesco sim (o2) , Thanks for the responses

Need Help

Need help tryed 4 times getting angry confused still not happy still not sorted.Info P.A.G[removed personal details] GAINED P.M.SIM.[removed personal details]. would like to keep old number plz and account setup help . I've got and done[removed perso...