Scam ?

[Michael1968]

Hi I received a call today supposed to be from 02 offering a great deal switching from pay as you go to monthly....100gb data for £20 month. It sounded fishy....credit check went through really quickly and was asked for all my account details and a memorable info which I stupidly gave.
I’m not stif this was real or not and 02 fraud couldn’t really help. I’ve cancelled all my cards and charged passwords.
Any ideas ?
I phoned the number back and it didn’t seem like 02

[Cleoriff]

@Michael1968 

What was the phone number?

Bit late now but we always tell people to avoid cold callers in relation to phone sales.

[MI5 · Accepted solution]

@Michael1968 

That is a genuine tariff offered by O2 and the same one that I am on so that part was not a scam.

It would also be normal to ask your account security to ensure you were the account holder, however, with so many scams around these days, it's difficult to tell.

Check your emails and your MyO2 for any conformation or changes.

[Cleoriff]

It just seems weird that O2 can't run a full customer service due to Covid 19 and yet can cold call?

[MI5]

Who knows, but time will tell.
It's done now anyway.