Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! O2 customer service email

Hi does anyone know o2 customer service email address?

Resolved! Voicemail

How do i get a deleted voicemail back

activation lock

Hi I have recently swapped my very old iphone for my sons not so old iphone SE. I've now managed to swap over the SIM but my next problem is the activation lock. I thought I could pop in my sons previous sim, so that I could switch off the "find my p...

Resolved! Payment

I was trying to order the new Apple Watch but was telling me the cvv2 number for card was wrong but when I checked my account they’ve taken the 20 pound upfront cost 4 times but no confirmation of watch or payment

cant access my voicemail

Hi, I cant access my voice mail. Done the codes. Voice mail tells me I need to speak to customer service because the number is not registerd. I switched from a different net work but took the old number. All is working apart from the voice mail. Stor...

Resolved! Can i use my mobile and internet in netherland

Im going to nethrland for 3 days can i use my internet and mobile in anesterdam without any charges or it will cost me

Resolved! Cancel Insurance

I wish to cancel my insurance as now have elsewhere... Appears to be no way of doing this so having to accept another months premium payment. No live chat and phone lines not seeing as urgent issue

Resolved! Changing from big bundle to sim only

How do i go from a £10 bundle to a sim only contract?

Galaxy watch claim

Can anyone help? I am having issues with the claim for the Galaxy Watch after purchasing Samsung galaxy s20 Ultra. I have sent the order that O2 sent me, got refused, sent two emails from O2 regarding the order. I am at wits end. How can it be so har...

How do I end my Disney extra prior to being charged at the end of the free period?

Hi, I have taken out a new contract with a free Disney+ extra for free for a ceertain period. How do I end this after free period so I am not charged. Thanks!

O2

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