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How do I claim the Wireless galaxy buds

Chanel
Level 1: Joiner
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Can someone help me with to how I can claim my wireless galaxy buds please ?
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O2Karl
O2 Support
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Hi @Chanel 

 

You should have had a leaflet with the purchase within the promotional period with instructions on how to claim? If you did not receive this leaflet, you would need to go back to the point of sale.

 

Hope this helps.

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Cleoriff
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@Chanel 

All info in this link. You claim from Samsung directly.

https://20202.samsungpromotions.claims/gb/en/claims/o2buds/get-started 

 

Free Gift with Purchase: Promoter: Samsung Electronics (UK) Limited. UK or ROI residents (18+) (Individual Participant) or registered Companies (Company Participant) only. Purchase a selected new Samsung Galaxy S20+ 5G or Samsung Galaxy S20+ 5G Enterprise Edition (Promotion Product) from 02 (Participating Retailer) between 00:00 on 04/06/2020 - 23:59 on 01/07/2020 and claim a pair of Samsung Galaxy Buds+ wireless headphones in white (Reward) by redemption. No cash alternative. Promotion Product must be received and not returned. Individual Participants must complete the online claim form in the Benefits section of the Samsung Members app pre installed and Company Participants must complete the online claim form on the website (http://20202.samsungpromotions.claims/o2buds), upload proof of purchase and provide all other required information between 04/06/20 - 31/07/20 (Claim). Maximum 1 Claim per Promotion Product purchased, maximum 1 Claim per Individual Participant, maximum of 2 claims per household, and a maximum of two-hundred (200) Claims per Company Participant.

Veritas Numquam Perit

Girl in a jacket
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madasaf1sh
Level 78: King of Kings
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@Chanel

Full details are below:
Free Gift with Purchase: Promoter: Samsung Electronics (UK) Limited. UK or ROI residents (18+) (Individual Participant) or registered Companies (Company Participant) only. Purchase a selected new Samsung Galaxy S20 5G, S20 Ultra 5G, S20+ 5G or Samsung Galaxy S20+ 5G Enterprise Edition (Promotion Product) from O2 (Participating Retailer) between 02/07/2020 – 05/08/2020 and claim a pair of Samsung Galaxy Buds+ wireless headphones in white (Reward) by redemption. No cash alternative. Promotion Product must be received and not returned. Individual Participants must complete the online claim form in the Benefits section of the Samsung Members app pre-installed and Company Participants must complete the online claim form on the website http://20202.samsungpromotions.claims/o2summer), upload proof of purchase and provide all other required information within 30-60 days of the date of purchase (Claim). Maximum 1 Claim per Promotion Product purchased, maximum 1 Claim per Individual Participant, maximum of 2 claims per household, and a maximum of two-hundred (200) Claims per Company Participant. See http://20202.samsungpromotions.claims/o2summer for full Promotion terms.

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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