Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Do the complaints team actually do anything at O2, in fact a better question would be is there a actual complaints team that exists at O2, I made a complaint weeks ago and received the standard fluffy reply and since then I've heard absolutely nothin...
So my 90 days is up and I can switch up, I've put the package together got to the send contract info and contract summary then get this messageI only have 3 other lines (4 including the one I'm trying to switch up) anybody have any ideas?
I ported from EE to O2. I think this was a big mistake. SMS is broken, and this has stopped iMessage and FaceTime from working as well. I see that others have had similar issues. I am within 14 day cooling off period. Do these issues get fixed? Or sh...
Hi i recently transferred my o2 number to another new o2 contract I'm now on day 8 with being unable to receive calls, I can make calls send txts and use Data but not receive calls, I'm at a loss on what to do spoken to customer services numerous tim...
Just in time for Summer holidays :- Government Funded 4G Mobile Mast Upgrades Go Live in Yorkshire Dales - ISPreview UKhttps://www.ispreview.co.uk/index.php/2025/08/government-funded-4g-mobile-mast-upgrades-go-live-in-yorkshire-dales.html
Anyone know how to get a refund of a credit on your final bill? I can no longer access my02 app and the website sends you round and around in circles. The website says that the credit will be refunded to your original payment method but that isn’t ha...
For information :- Virgin Media O2 Joins Age UK to Help Raise Awareness of 3G Switch-Off - ISPreview UKhttps://www.ispreview.co.uk/index.php/2025/07/virgin-media-o2-joins-age-uk-to-help-raise-awareness-of-3g-switch-off.html
I have been charged for SMS to android phones from my I phone. I have been told by 02 that I must turn off the I message facility when sending a SMS to an android phone. This can’t be right, how do I know what type of phone has sent the message to me...
For new contract starting 31st JulyCustomers taking services from 31st July 2025, will increase on 31st March each year by the following amounts: Mobile Flex Pay airtime plan +£2.50 Sim only +£2.50 Bundled handset and airtime plans +£4 Mobile broadba...
Barley getting 4G, more often getting poor 3G. 5G is almost non existent. Had better network coverage 25years ago. Could make phone call at least or pull up a browser. wifi carries the network and covers the dreadful connectivity. Only until the WiFi...
