Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
can someone help me i am tearing my hair out. My daughter's phone was recently stolen. After I reported it to O2, they promptly issued a replacement physical SIM, which initially worked as expected. My daughter subsequently purchased a new handset fr...
I went into an o2 store to switch up and pre ordered the iphone 17. They checked my phone and said my phone was fine to switch up. I get my new phone 3 days later and waited for the box to send my old handset back which took another week. I then rece...
Hello Everyone As I am sitting here writing this message, I am absolutely fizzing. I switched up my mobile on 22 August 25, and I sent my phone back to them through the Post Office (Royal Mail). They took about 3 weeks+ to send the packaging to me to...
For the geeks amongst us, looks like VMo2 have bought a wedge of spectrum for 5G, I do hope it makes a difference as in the big cities OFCOM have sold it for https://news.virginmediao2.co.uk/virgin-media-o2-invests-in-new-5g-high-speed-airwaves-to-bo...
Is there no way to speak to a human with O2 any more??? I'm just wasting hours going round in circles on the website and can't find anything.
This should complicate things knowing how Volt is sold online https://news.virginmediao2.co.uk/virgin-media-o2-refreshes-volt-bundles-to-offer-more-freedom-and-flexibility/
Hi. Does anyone know how to help resolve issues please? I've had ongoing problems with O2 now for about 5 weeks! Phone is a waste of time as your just passed backwards and forwards to people who are absolutely useless at their jobs!!!! Many trips in ...
Received this email from USwitch this morning. All these comments on posts here saying 'oh, dw let it all blow over, it's been on/off like this since April, it'll come back'... Well heres your answer. What now fellow O2 customers of sim-only deals?
And all Vodafone services, home broadband, 5G and 4G, but not 2G and not SMS, impacted for a while during the outage on Monday afternoon:https://t.ly/rAL0e Oh dear what a shame. No network immune, Three, as was, equally suffered a few months earlier,...
So a few weeks back I did a switch up and pre-ordered the iPhone 17 Pro Max and the plan was when that arrived I would send my 16 Pro Max back and then do a switch up. So fast forward a couple weeks and I went to a gig and got my phone stolen, "not a...
