Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Phone insurance

I have recently paid off my device plan with o2 and I was wondering if i would still have accidental damage cover with them as i still have the phone but im just paying for a monthly plan for the sim. On my add ons it does say that I still have the i...

AnnOnions by Level 1: Joiner
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Resolved! Code not working

I applied to use the 6 months amazon music offered, i tried to access it but it says the code has been used! Not by me? Anyone else had this? Thanks

Pitz01 by Level 1: Joiner
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Resolved! WONT LET ME COMPLETE ORDER ONLINE

HI Guys been trying to purchase a apple watch online i already have a iphone with o2 go through all the processes sends me paperwork but when i click complete order it wont let me, i phoned 202 6 different customer help people not my department ? so ...

shug59 by Level 1: Joiner
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Mobile Phone Not Working!

Bought a mobile from O2 on line shop and was told in love chat the phone was UNLOCKED to any network.Got phone, put sim card in, will not work.Tried other networks will not work.Phone just says Emergency Calls Only!I am stuck!Called O2 and was told t...

Receiving Suspicious calls from outside UK

Last night I received calls from two different numbers in Tajikistan and this morning both myself and my husband received calls from Milan (we are both O2). We did not answer and have now blocked the individual numbers. Can I block all calls from out...

JackieB by Level 1: Joiner
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Resolved! Added free 6 months of Disney+ to friends account

Can anyone help, I can’t get through to customer service but I got a free 6 months of Disney+ when I upgraded, however, I was signed in to my friends account so when I clicked to redeem its automatically added to her account. How can I get this trans...

LauraB820 by Level 1: Joiner
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Unable to make or receive any calls from mobile

I have been unable to make or receive any calls on my mobile. Text messages, data et al, all OK. inability to make or receive any calls to or from either other mobiles or land lines were noticed at 9:20am on 14th May 2020. O2 have been totally unhelp...

Terrior by Level 1: Joiner
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