on 11-01-2018 14:30
on 11-01-2018 14:30
I've just been told that an email or letter is due to be with people next week or week after, explaining about refunds and what to do with equipment.
Best regards,
on 23-01-2018 09:02
on 23-01-2018 21:29
on 23-01-2018 21:29
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on 23-01-2018 22:08
on 23-01-2018 22:08
So remin me how long O2 Home has been in operation? Just under two years I think. Every venture they undertake lasts around that time but they start good schemes and then find reasons to discontinue them. I'm talking about O2 Money, World Chat (incidentally I'm still waiting for my refund) and worse still in the case of O2 Home it is costing their customers money and looking for compatible components. Whatever happened to a company actually taking care of their customers?
on 24-01-2018 08:17
on 24-01-2018 08:17
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on 24-01-2018 10:17
on 24-01-2018 10:17
@gmarkj wrote:
Just realised that I didn't tag anyone to check!
@Martin-O2 @Marjo can you ask if there is any reason why equipment will not work with a different hub and if not if there is anything that can be done to make it work?
Good morning @gmarkj! I've forwarded your question, thanks for the tag.
on 24-01-2018 11:38
on 24-01-2018 11:38
02-02-2018 09:26 - edited 02-02-2018 09:32
02-02-2018 09:26 - edited 02-02-2018 09:32
Any news on my question @Marjo?
Need to start moving on replacing the system given there is now less than 4 weeks left...
Edited to add: Has anyone looked at replacing their service with something else, and any feedback on it?
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on 08-02-2018 10:32
on 08-02-2018 10:32
on 08-02-2018 11:22
on 08-02-2018 11:22
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
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on 08-02-2018 11:27
on 08-02-2018 11:27