Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Samsung J5 2017 Wi-Fi Calling

Does anyone know if Wi-Fi Calling is going to be rolled out to the Samsung J5 2017?I've followed the steps in the MyO2 app, and it actually says I should be able to uses Wi-Fi Calling, however the option just isn't within the settings menu.The phone ...

MrB15 by Level 1: Joiner
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Resolved! outage in BA Bath area

Is anyone else having "NO SERVICE" in the Bath area ? Mine has been like this all week now, O2's 'outage' map tells me that there is a phone mast not working in my area & 'live chat' operator is unable to say how long this is likely to go on. Anyone ...

Gary4654 by Level 1: Joiner
  • 950 Views
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Resolved! O2 mobile broadband manager error

Hi, whenever I goto 192.168.3.1/html/login.html in a browser to accessO2 mobile broadbandmanager I get 'connection was reset' page come up . It was fine upto 3-4 days ago, and had beenfor over yeardongle is a huawei e8372 thanks

pkarw by Level 1: Joiner
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  • 8 replies
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O2 recycling

I've just upgraded to the samsung s9+ so I traded my s8+ in. They offered £300 then today contacted me to say they'd only offer £60 as the screen has LCD damage. The phone was immaculate. I only got it in august 2017. If that's the case surely I can ...

Connie by Level 1: Joiner
  • 3372 Views
  • 20 replies
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Resolved! Device plan and upgrade

HiI’m planning to pay off my device plan soon but I’ve looked at the upgrade options, I think I’ll be going with sim only plans. Just curious if I do this, will it be running alongside my airtime plan or replacing it?Thanks.

Harriet23 by Level 1: Joiner
  • 1921 Views
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Resolved! O2 recorded calls

Hi has anyone ever asked for a recording of their telephone conversation with o2. They've given me a sim only package I didn't ask for. Thank you

jonesy88 by Level 1: Joiner
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Resolved! AirPods Order Refund

To whom it may concern,I am having huge difficulty to receive my refund from O2 after they cancelled my order for apple airpods.It is been 9 days since the order was canclled and still I was not able to get my money back.Can anyone suggest me what fu...