Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! O2 mobile broadband manager error

Hi, whenever I goto 192.168.3.1/html/login.html in a browser to accessO2 mobile broadbandmanager I get 'connection was reset' page come up . It was fine upto 3-4 days ago, and had beenfor over yeardongle is a huawei e8372 thanks

pkarw by Level 1: Joiner
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O2 recycling

I've just upgraded to the samsung s9+ so I traded my s8+ in. They offered £300 then today contacted me to say they'd only offer £60 as the screen has LCD damage. The phone was immaculate. I only got it in august 2017. If that's the case surely I can ...

Connie by Level 1: Joiner
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Resolved! Device plan and upgrade

HiI’m planning to pay off my device plan soon but I’ve looked at the upgrade options, I think I’ll be going with sim only plans. Just curious if I do this, will it be running alongside my airtime plan or replacing it?Thanks.

Harriet23 by Level 1: Joiner
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Resolved! O2 recorded calls

Hi has anyone ever asked for a recording of their telephone conversation with o2. They've given me a sim only package I didn't ask for. Thank you

jonesy88 by Level 1: Joiner
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Resolved! AirPods Order Refund

To whom it may concern,I am having huge difficulty to receive my refund from O2 after they cancelled my order for apple airpods.It is been 9 days since the order was canclled and still I was not able to get my money back.Can anyone suggest me what fu...

Call forwarding

Hi All, I'm trying to set up call forwarding on my LG 4G Leon LTE but keep getting the 'unexpected network response' error message. I have previously managed to set this up but, after a period when my phone was left uncharged and had to recharge fort...

madmart by Level 1: Joiner
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Resolved! Words with friends

So my phone accidentally did an in app purchase for thousands of coins in words with friends, of which has been refunded. But the coins are still showing as there. How do I get the coins to disappear? I’ve tried the online chat, but it wouldn’t work....

Chez2 by Level 1: Joiner
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Marketing preferences?

How on earth do I stop unwanted texts/emails for marketing? I've been with O2 for many years but was recently text about marketing preferences but there is no way I can see in the preference screen where I can say NO marketing. It seems you have to h...

pam by Level 4: Observant
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