Solved: O2 family boton.

Luke30 · ‎18-12-2018

Hi douse anyone know if the o2 family boton still works becaue I am trying to set it up and it won't work?

LGreenwood

MI5 · ‎18-12-2018

You'll need to call customer services to set up or change your numbers. I cannot ever remember it working on the wwbsite.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Glory1 · ‎18-12-2018

Good morning @Luke30.

Are you asking about the O2 Family Discount Plan, if so, yes that's still available, full details here:

https://www.google.com/url?sa=t&source=web&rct=j&url=https://www.o2.co.uk/family-plan&ved=2ahUKEwiO7...

Have you registered for a Family Plan discount, received confirmation from O2 that it's been applied and yet it's not been? Your post is unclear. If you are having problems, then you need to speak to Customer Services:

http://www.o2.co.uk/contactus

Between 8-8:30am is the best time to call to avoid a long wait on hold.

Good luck and welcome to the forum

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb

MI5 · ‎18-12-2018

Hi @Luke30

You'll need to call customer services to set up or change your numbers. I cannot ever remember it working on the wwbsite.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎19-12-2018

Hey @Luke30, and welcome to the forum It looks like you've got the information you were after, but do let us know how you get on with this please

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