Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Modem

Hi when checking my recent charges I noticed it says modem.o2.co.uk, what does this mean please? It usually just says idata

Resolved! Why is O2 denying cashback claims that are valid?

Went with O2 for the cashback as the PAYG costs are almost exactly the same as all the other networks. Trouble is O2 has now declined my cashback... Obviously I am a new O2 customer so why was it declined?

Resolved! Free Office 365 Subscription with iPad Pro

How long have others had to wait t receive the activation instruction email from O2 regarding the free Office 365 subscription that was offered with some iPad contracts? I was was told when completing the registration at https://workanywhere.o2.co.uk...

Resolved! Roaming...

Hello. Hello. O2 UK sim cards... do they offer roaming services in Iran? And if so, through which local roaming partners?

Resolved! use phone in egypt

i am going to Egypt on sunday and would like to use my phone to update facebook and send messages whats the best way to get data without breaking the bank

Resolved! Website not accessible on 02 network

Hi, Our website www.doccotton.com can not connect with 02 servers. It works via a VPN, on every other mobile network and via wifi but something from 02 stops the connection - it doesnt appear to be the adult filter but may be a DNS issue. Please coul...

Resolved! Fraud calls

I received a call from this number003303035293Is that o2 ??

live chat

whenevery i try using live chat on google chrome then it says checking if theres an avilable agent?does anyoone know what the pronblem is?

Resolved! Can I get access to my old o2.co.uk email account?

I used to have home broadband with o2 and used their email address as my primary email for years. I've since lost access to it, but it turns out I still have accounts with other companies that I registered with using my o2 email, and I can't access t...

Resolved! Smart plugs

Do any of the esteemed members of the community know the make/model of the smart plugs that were part of the o2 Smart Home system? Was wondering if they could be paired with something like an Echo to use, or if they would need some form of hub to con...

O2

Forum Posts