Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Proof of purchase

Trying to get a proof of purchase email from o2 for the cashback offer, they insist they've sent it three times now. I haven't recieced it

Resolved! O2 Rewards

02 REWARDS: You get a text and sign in, insert your mobile number and the put in the code that they have just sent texted to you (One minute ago). Congratulations you are then told the code it not valid and then you are locked out. Very Good Service!...

MRT by Level 1: Joiner
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Resolved! Swapping iphones, but different sized SIM

Need to swap phones (stood on my old one). I'm moving from one hand me down iphone to another. The sim in the new iphone is an ee and smaller than my old iphone 4. The sim cards are different sizes, so I can't just swap them. I've managed to move ove...

Lupa by Level 1: Joiner
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Resolved! Cash back redemption

I recently upgraded my Samsung s8+ to the Samsung s9+. One of the insensitives for an upgrade was a cashback offer of £100. However after following the steps provided, I seemed to hit a wall. One of the requirements (of many) is having a document wit...

lewt94 by Level 1: Joiner
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OTP

Hi I'm not receiving my OTP (one time pass code) which I get by text, when using my debit card to make payments. Bank says they've been sent and so does visa verification. They are blaming my network. And it has only happened since the 02 crash last ...

Loulou by Level 1: Joiner
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Resolved! O2 family boton.

Hi douse anyone know if the o2 family boton still works becaue I am trying to set it up and it won't work?

Luke30 by Level 7: Part Timer
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Claim my insurance

On the day 7 December had an accident with my phone and contacted the service customer 10th to make my claim. Couldn't I helped eventually turn off the phone. In the 18th December went to a store your and asked helps an employee, which contacted new ...