O2 customer service email

[JZ-White]

Hi does anyone know o2 customer service email address?

[jonsie]

They have no email address for customers to use

All contact is by phone at th e moment

Guide: Coronavirus Community Help and Support 

Guide: How to find help & contact O2 

[JZ-White]

Thanks. Do you know how I can change my customer service password to use on the phone?

[MI5]

@JZ-White 

You need to login to your MyO2 and change your security password in "Manage my details"

[JZ-White]

Thanks. Unfortunately my My o2 account is still sending the texts etc to my old number not my new one and I no longer have that number. I’ve added my new number to the account but can’t seem to get code texts etc to the new PAYG number. Is there another way I can change the password?

[MI5 · Accepted solution]

@JZ-White 

No, you'll need to call Guide: Coronavirus Community Help and Support 

[niazi]

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