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Anonymous
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O2 Travel Opt Out

Hi everyone,

I just switched from pay monthly to payg, and I found in my Bolt Ons list something called "O2 Travel Opt Out". I assume this gives me a different tariff from normal when abroad. Where can I find details of the tariffs with and without this opt out?

 

Thanks

Level 69: Guiding Light
Posts: 16,542
Registered: ‎31-03-2010

Re: O2 Travel Opt Out

Anonymous
Posts: 0

Re: O2 Travel Opt Out

Hi @Anonymous

Here is the link to show costs of using your service abroad if your thinking of using your o2 Service abroad.

http://www.o2.co.uk/international/internationalhub

Having O2 Travel on your Account is by default and does not cost you anything to have nor does it affect your normal tariff.

If you want it removing then either turn it off by speaking to Customer Services on 4445 ,or via Online Live Chat

http://www.o2.co.uk/contactus

O2 Travel Help Link https://www.o2.co.uk/shop/international/using-phone-in-europe


Posts: 83,224
Topics: 577
Solutions: 4,096
Registered: ‎04-01-2009

Re: O2 Travel Opt Out

No need to call customer service.

All info here on O2 Travel and you can decide whether to opt in or out depending on your needs.

https://www.o2.co.uk/shop/international/using-phone-in-europe

If you don't have Pay & Go O2 Travel on your account text TRAVELON to 21300 to activate, it can take up to 24hrs to be applied to your account.

To opt out of O2 Travel text TRAVELOFF to 21300, you will then be charged our standard roaming rates. This can take up to 24hrs to be applied to your account. For details of our standard roaming rates, please visit o2.co.uk/international.

Anonymous
Posts: 0

Re: O2 Travel Opt Out

Thank you all, that's exactly what I was looking for.
Anonymous
Posts: 0

Re: O2 Travel Opt Out

Hi

Thanks for updating your thread.

😄
Posts: 114,233
Topics: 569
Solutions: 15,403
Registered: ‎04-04-2012

Re: O2 Travel Opt Out

Good call jonsie Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Posts: 83,224
Topics: 577
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Registered: ‎04-01-2009
Anonymous
Posts: 0

Re: O2 Travel Opt Out

I dont understand why you have to opt out if it doesnt cost you anything? Please explain. cheers. Marc.

Posts: 114,233
Topics: 569
Solutions: 15,403
Registered: ‎04-04-2012

Re: O2 Travel Opt Out

[ Edited ]

If you are going to visit an EU country and will be using your phone a lot it is cheaper to have travel on. If you are only going to send a couple of texts and make a few calls, it will be cheaper to opt out.
If you intend to use data you should definitely opt in.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)