on 25-11-2019 21:19
Hi , Recently i have order my new pay monthly contract with phone on thurshday(21-Nov) and chosen next day delivery. But after my order confirmation email , i haven't got any further updates on my order and not reflecting in my login. Can someone assist in tracking my order please
on 25-11-2019 21:51
Hi, @Anand - this is not O2 Cusomer Services, but is a user-supported forum (nobody here works for O2).
You can contact O2 and ask them to follow-up on your order status, details here: https://www.o2.co.uk/contactus
Best time to ring is around 08:30 UK time.
Good luck, I hope you get the phone and tariff you wanted to upgrade to.
25-11-2019 22:01 - edited 25-11-2019 22:01
25-11-2019 22:01 - edited 25-11-2019 22:01
You can't track your order until you get your dispatch email.
This will provide all the details you need to track it http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs
on 28-11-2019 16:08
on 28-11-2019 16:08
@Anand any update on this? Have you got any order tracking info yet?
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