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New Order updates

Anand
Level 1: Joiner
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Hi , Recently i have order my new pay monthly contract with phone on thurshday(21-Nov) and chosen next day delivery. But after my order confirmation email , i haven't got any further updates on my order and not reflecting in my login.  Can someone assist in tracking my order please

 

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pgn
Level 74: Whizz kid
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Hi, @Anand - this is not O2 Cusomer Services, but is a user-supported forum (nobody here works for O2).

 

You can contact O2 and ask them to follow-up on your order status, details here: https://www.o2.co.uk/contactus

 

Best time to ring is around 08:30 UK time.

 

Good luck, I hope you get the phone and tariff you wanted to upgrade to.

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MI5
Level 94: Supreme
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@Anand 

You can't track your order until you get your dispatch email.

This will provide all the details you need to track it http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Martin-O2
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@Anand any update on this? Have you got any order tracking info yet? 

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