Re: Netflix offer

Dannie · ‎16-12-2018

Hi, I upgraded my phone last week and received 6 months Netflix and a tablet. I have tried several times to redeem the Netflix offer and it just keeps telling me I'm not eligible! I've tried it on wi-fi and mobile data. Can anyone help? Thanks.

MI5 · ‎16-12-2018

We've had a few issues with this.
@Martin-O2 may be able to help you tomorrow.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎16-12-2018

Yet another problem with an O2 offer, they really make these 'gifts' so difficult to claim.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

dene129 · ‎16-12-2018

I have the same issue .... can’t link the offer to my account .... O2 used to be great but reasent experiences are now showing the opposit

IPhone x ordered from apple

Iphone 7 Plus Jet Black256
ordered 0940 9/9/16

jonsie · ‎16-12-2018

@dene129 wrote:
I have the same issue .... can’t link the offer to my account .... O2 used to be great but reasent experiences are now showing the opposit

@Martin-O2?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Dannie · ‎18-12-2018

I have sent him a message but not yet received a reply.

They do make it very difficult to claim!

Cleoriff · ‎18-12-2018

@Dannie wrote:
I have sent him a message but not yet received a reply.

They do make it very difficult to claim

You can say that again @Dannie

It seems to be the same with EVERY promotion with O2 at the moment.....

Veritas Numquam Perit

Dannie · ‎18-12-2018

Well it should be interesting when I try to claim the tablet aswell then haha

Cleoriff · ‎18-12-2018

@Dannie wrote:
Well it should be interesting when I try to claim the tablet aswell then ha

O.M.G.

I can't wait. You will become a prolific poster on here @Dannie

Veritas Numquam Perit

Martin-O2 · ‎18-12-2018

Thanks everyone!

@Dannie I've replied to your message so please get back to me when you have a minute.

@dene129 I've also sent you a message about this issue.

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