Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! Xperia 1

Will the new xperia 1 be released on o2? As I see the xz2 premium is exclusive to EE

Rob8ts by Level 1: Joiner
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Resolved! Where is my Order

I ordered a Apple iphone Xs Max on 17th of May for a delivery on Saturday the 18th of May still haven't recevied a email about the tracking of my order yet. My order Number is: ms - xxxxxxxxx. Please email me to let me know what is going on my email ...

Michelle1 by Level 1: Joiner
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Resolved! Roaming

Hi, I have a number of my company drivers go to Germany and Belgium for deliveries. We use a company VPN so they can get onto our mobile app for their work, the VPN does not seem to work when in Germany or Belgium but does work in France and Holland....

GD16 by Level 1: Joiner
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Dial prefixes whilst roaming

In the old days when roaming in Spain, if you dialled a number eg 971 123456 it connected locally. You had to dial +44 20 8989 5000 rather than 020 8989 5000 if you wanted to call the UK.For the past few years the behaviour is reversed which is very ...

Andrew4 by Level 1: Joiner
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Resolved! Scam

I am being called five or six times a day from customer survey people they just won't stop also getting a credit card company asking me to verifie my new credit card a card I don't have they are asking for pin numbers and leaving voice mails. After a...

Resolved! Tablet promo with huawei p30 purchases

Hi,I've just got the p30 and when I can claim the free tablet one of the things needed is proof of purchase. Which document do they need? I can only think of the mile long receipt they give you in the shop.Thanks

willi10 by Level 1: Joiner
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O2 won't refund me my money

O2 won't refund me my money. I bought a faulty phone from them for £119, sent it back in the same week, was promised a refund within 3 days, every 3 days I get fobbed off another 3 or 5 days, its now a month later and still no refund!!

Rachieroo by Level 1: Joiner
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