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Merge Calls using android one plus 6 phone

Vin2003
Level 1: Joiner
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Hi, I want to know how I set up merge calling a feature available by o2.

 

There no information on my02 and I cant get through to a human on 202

 

Is there a way to set this up myself?, if not what telephone number should I dial or option do I choose from 202

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MI5
Level 94: Supreme
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@Vin2003 

Help here https://community.o2.co.uk/t5/Apple/Merge-Calls/m-p/1107340#M159359

Numbers to call O2 on here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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