Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
Hi, I want to know how I set up merge calling a feature available by o2. There no information on my02 and I cant get through to a human on 202 Is there a way to set this up myself?, if not what telephone number should I dial or option do I choose fro...
I bought the new iPhone 12 pro max with an upfront cost of £30, I added a case and screen protector for a total of £50. I payed with Apple Pay and the money went out but it hadn’t proceeded with the purchase and I had to enter my card details, this l...
This is beginning to drive me demented and I need help. To explain my setup, I live remotely in Scotland and have a 4G router with an O2 sim. When I send emails, very commonly, the email is blocked as Spamhaus have the O2 server blocked as a source o...
I recently upgraded my IPhone 11 to the iPhone 12 pro max. When taking out my new contract I was given the option to recycle my iPhone 11 to o2 and I stated I’d like this to be paid via bank transfer.However I have since received my iPhone pro max an...
Hello there. I recently took advantage of the Sony Xperia II 5G deal with the free wireless headphones worth 250 pounds, but I am yet to receive them nor have I had any communication about them. Could someone please advise as to how I will get these?...
Hello all, I bought a PAYG Phone on the 06/11/2020 and after a few days I decided to return it under the 14 day returns policy. I sent it off in the returns envelope on 13/11/2020 and the royal mail tracking shows it was recieved on 14/11/2020. I hav...
I received no confirmation detail, returns packaging and any information on how to exchange or where to send a return. Please can someone let me know how and where to send a return/the address, or better yet, how to exchange my iphone - keeping in mi...
02 8 times trying To topup new sim freeiPhone 11 with 02 new SIM card refused for top up.Bank says nothing wrong with card????.Disabled Wheelchair Bungalow so illegal blocking by 02. No contract sim free phone monthly
Just placed an order for AirPods off the o2 store. After filling out all my details and pressing confirm, they took the payment. However I have received no confirmation email and on the page it said error. What should I do?
I want to buy my husband a new phone. Hes already with o2 with an o2 sim, he smashed his phone and is using an old one. I want to get a new one for christmas without getting a new sim or deal just the phone and put his current sim on it. Can I do thi...
