Getting a text when you get a phone message

[Fabian_Pruitt]

Hi

Because I'm hard of hearing (75) I miss a lot of calls and rely on people leaving me messages instead.

Does 02 send a text to let you know that you have got a message on the answering service or must you check every half hour if you are expecting a call from someone?

This is important to me as this is how my surgery will be letting me know that my Covid jab is waiting for me. Not something I want to miss.

Can someone please let me know how this works?

Thank you.

Michael.

[Cleoriff]

Hi @Fabian_Pruitt 

It really depends on your phone. I have a Note 8 which is a Samsung and I always get a message that I have 1 new voicemail, or 1 missed call. I can always tell as there is a red telephone icon on my home page which shows a VM or missed call.

So in other words, its the phone which tells you, not O2.

I think most phones do the same, but if you can't hear, you will need to check.

I think you would be far better to call your surgery and ask them when your appointment is for your Covid injection.

They will have a system in place to make these appointments. Also they know you are deaf so should be able to tell you when your appointment is planned for.

[MI5 · Accepted solution]

@Fabian_Pruitt Voicemail and call alert settings here Guide: All you need to know about O2 Voicemail 901 

[Fabian_Pruitt]

Thanks a lot, I should have looked there first.

1710, Got it, all set up now.

Thanks again. Stay safe.

Michael.

[MI5]

You're welcome @Fabian_Pruitt