Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Missing order

My order has gone missing in transit with DHL and now I’m paying for something I don’t have?? How do I go about sorting it 202 is useless and cuts off everytime someone answers the phone! So far both o2 and DHL have been absolutely useless at trying ...

Mirin- by Level 1: Joiner
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Resolved! Unable to block spam sms or forward to 7726

Hi, I have recently started receiving spam SMS from a gambling site called WizardSlots. I have tried blocking them but they reappear the next day. I have never signed up for them so cannot login as suggested to unsubscribe.I do not appear to have the...

K80 by Level 1: Joiner
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Ive used a STAC code instead of PAC

Hello, i had a new phone last week and used a STAC code instead of PAC code. My old number was an O2 number and is no longer working. I need that retrieving and for it to replace my current number i was given with the new phone (also O2).

Jamie205 by Level 1: Joiner
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No free websites?

I recently had a message (accidentally deleted) saying something about I can no longer get FREE access to websites? Does anyone know what this is all about? In hope, from an old technophobe; ie HELP ! thnks,Andrew

Nelson2 by Level 1: Joiner
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Resolved! Change extra

Hi, I’d like to change my selected extra. I have a new contract and have not yet confirmed it. How can I do this? Thanks

Refusal to provide PUK CODEs

I have just left 02 contract moved to sky but 02 will not give me PUK Codes for my 2 02 locked phones which has made my phones unuseable very poor service after years of a loyal customer how do i resolve this problem ?

Resolved! o2 recycle

does anyone know how long it takes for O2 recycle to send you a free postage pack? on the email, it states it should take a couple of days, so I should be expecting it today, but have not received it. what would be the best option on contacting O2 to...

Kevin241 by Level 1: Joiner
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Incomplete order

Hi, I received my new phone today and the buds are missing. What do I need to do when an order is incomplete?

Ionut1994 by Level 1: Joiner
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Resolved! Cafeyn Extra

I'm not sure if anyone else has had this problem.Last night I signed up to a new SIM only deal with a selectable extra. I chose 6 months of Cafeyn. I already had a one month trial so already have an account with them.When I go to activate my Extra th...

Livdiv by Level 1: Joiner
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