Solved: O2 Recycle: Royal Mail tracking shows phone receiv...

ACH68 · ‎17-10-2024

I sent my phone in to O2 Recycle which is showing on the Royal Mail tracking site as received by O2 Recycle on Monday 14th October. I’ve received an email from O2 Recycle today - Thursday 17th October - saying they have not yet received my phone.

I’ll give them a call tomorrow but I just wondered if this is “normal” or if they should have confirmed receipt by now.

Thanks in advance.

MI5 · ‎17-10-2024

@ACH68

It will be system generated email and they're probably behind in booking phones in.

Give them a call to chase up https://www.o2recycle.co.uk/contact-us

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎17-10-2024

@ACH68

It will be system generated email and they're probably behind in booking phones in.

Give them a call to chase up https://www.o2recycle.co.uk/contact-us

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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