Disconnection of sevice

[Amy8]

Hi

I have had my phone completely disconnected as my bill is overdue and I cannot receive or make calls or texts. I am going to pay the full amount to get my phone reconnected.

I am just wondering if when the phone is reconnected, will al my text messages come through?

Please help!

[MI5 · Accepted solution]

You may get some or all of them but there's no guarantee that you'll get any of them.
The network will try to send them a number of times but if they continually fail to deliver, it will stop trying.
People could still message you on Whatsapp over wifi though etc.

[Bambino]

@Amy8 Once you do get reconnected you should think about setting up a Direct Debit so this doesn't happen again.

[PR1NCE]

Hey, did you not have it backed up to the cloud?

[MI5]

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@PR1NCE wrote:
Hey, did you not have it backed up to the cloud?

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Curious to learn how this would help?

[madasaf1sh]

Also be aware that o2 will charge you £3.50 for the late bill and may also charge you to be reconnected.. think its about £17.50 or something.

[Marjo]

Hi @Amy8! Welcome to our community!

Please do let us know how you're getting on with this, and if the responses above from our members were helpful?

Welcome to you as well @PR1NCE!

[jonsie]

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@MI5 wrote:

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@PR1NCE wrote:
Hey, did you not have it backed up to the cloud?

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Curious to learn how this would help?

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It won't .....